First, let’s pull up a Customer Balance Detail report to trace which payments are not linked to your invoices. Here’s how it is done:
- Go to the Reports tab.
- Choose Customers & Receivables.
- Select Customer Balance Detail.
- Click the Customize Report button.
- In the Columns section of the Display tab, […]
Resolution for 'balance detail report issue: 'Customer refunds' available: Yes.
The balance detail report issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the balance detail report issue yourself by looking for a resolution described in the article. If it is a complex balance detail report issue or you are unable to solve the issue, you may contact us by clicking here or by using other balance detail report support options.
For more information about resolving issues related to balance detail report in Quickbooks/QBO or to get support for the issue 'Customer refunds', click the link below: