You can’t go back and add to opening balance field once it’s greyed out.
What happens when entering the amount in the opening balance field? It automatically creates a new invoice. For product/service column, it uses the income account and opening balance in the description field. That’s all it does so […]
Resolution for 'Balance field issue: 'Add customer opening balance after creating customer' available: Yes.
The Balance field issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Balance field issue yourself by looking for a resolution described in the article. If it is a complex Balance field issue or you are unable to solve the issue, you may contact us by clicking here or by using other Balance field support options.
For more information about resolving issues related to Balance field in Quickbooks/QBO or to get support for the issue 'Add customer opening balance after creating customer', click the link below: