Thanks for sharing the tips that resolved the issue.

I’m sure other users will find the information you shared with us here in the Community space helpful. The difference between refreshing the browser and logging in and out of the account is how the data saved on the browser is managed.

When […]

Resolution for 'balance gets cached issue: 'Bank account balance gets cached. Tip to resolve.' available: Yes.

The balance gets cached issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the balance gets cached issue yourself by looking for a resolution described in the article. If it is a complex balance gets cached issue or you are unable to solve the issue, you may contact us by clicking here or by using other balance gets cached support options.

For more information about resolving issues related to balance gets cached in Quickbooks/QBO or to get support for the issue 'Bank account balance gets cached. Tip to resolve.', click the link below: