That’s quite unusual. The View Balances window shouldn’t be cut off unless you minimize that window.
Let’s try to repair your QuickBooks to help fix this issue. Repairing QuickBooks helps resolve various issues in the software. Here’s an article that contains the steps on how to Repair an existing QuickBooks installation:
Resolution for 'Balances clicked issue: 'In the left pane when I have View Balances clicked, it cuts off the balances.' available: Yes.
The Balances clicked issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Balances clicked issue yourself by looking for a resolution described in the article. If it is a complex Balances clicked issue or you are unable to solve the issue, you may contact us by clicking here or by using other Balances clicked support options.
For more information about resolving issues related to Balances clicked in Quickbooks/QBO or to get support for the issue 'In the left pane when I have View Balances clicked, it cuts off the balances.', click the link below: