The beginning balance can only change if a transaction from a previous reconcile has been edited/deleted. Assuming the transaction is accurate with your bank statement make the entry. Use the ending balance from your statement, disregard the begining balance and reconcile. Ending with a 0.00 difference is the goal.
Resolution for 'Balances Help issue: 'Beginning and Ending Balances Help' available: Yes.
The Balances Help issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Balances Help issue yourself by looking for a resolution described in the article. If it is a complex Balances Help issue or you are unable to solve the issue, you may contact us by clicking here or by using other Balances Help support options.
For more information about resolving issues related to Balances Help in Quickbooks/QBO or to get support for the issue 'Beginning and Ending Balances Help', click the link below: