You have to enter what P&L account to allocated the income to. You could either create a new income-type account or use the expense account that was used to earn the rebate, which would reduce the expense.

Resolution for 'bank as the account issue: 'I get rebates from my bank. When I need to deposit them, QB’s asks me “Received from? From Account?” It comes from the bank but it won’t let me use bank as the account.' available: Yes.

The bank as the account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank as the account issue yourself by looking for a resolution described in the article. If it is a complex bank as the account issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank as the account support options.

For more information about resolving issues related to bank as the account in Quickbooks/QBO or to get support for the issue 'I get rebates from my bank. When I need to deposit them, QB’s asks me “Received from? From Account?” It comes from the bank but it won’t let me use bank as the account.', click the link below: