We have identified a problem that will affect users of QuickBooks Online from categorizing their downloaded transactions.

If a bank uses the same word to start all of their transaction details, and the customer attempts to categorize a single withdrawal transaction by Payee and Account, the details for these transactions […]

Resolution for 'bank descriptions issue: 'Transactions I download cannot be categorized because the bank descriptions all start with the same word.' available: Yes.

The bank descriptions issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank descriptions issue yourself by looking for a resolution described in the article. If it is a complex bank descriptions issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank descriptions support options.

For more information about resolving issues related to bank descriptions in Quickbooks/QBO or to get support for the issue 'Transactions I download cannot be categorized because the bank descriptions all start with the same word.', click the link below: