You can go to Citi’s website & download the transaction in to a file. Then under banking choose bank feed & import the file you downloaded.

Resolution for 'bank feed import issue: 'Is there a work around for downloading two different Citicards that are not linked?' available: Yes.

The bank feed import issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank feed import issue yourself by looking for a resolution described in the article. If it is a complex bank feed import issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank feed import support options.

For more information about resolving issues related to bank feed import in Quickbooks/QBO or to get support for the issue 'Is there a work around for downloading two different Citicards that are not linked?', click the link below: