In this case, I’d recommend contacting your bank to check if they can provide the bank files older than 5 months.
If not, then you will have to manually enter the transactions in QuickBooks.
Resolution for 'bank files issue: 'How do I import CC transactions that are older than 5 months?' available: Yes.
The bank files issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank files issue yourself by looking for a resolution described in the article. If it is a complex bank files issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank files support options.
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