First, you can have your client update their bank manually. Here’s how:

 

  1. Click on Banking at the left pane.
  2. On the Banking page, select Update. QuickBooks Online updates all of your connected bank and credit card accounts. If you only want to update some accounts, select the unwanted ones to exclude them from the […]

Resolution for 'bank manually issue: 'My client has started noticing that their AMEX credit card feed is sometimes not pulling in transactions. Does anyone know why this might be occurring? Thank you.' available: Yes.

The bank manually issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank manually issue yourself by looking for a resolution described in the article. If it is a complex bank manually issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank manually support options.

For more information about resolving issues related to bank manually in Quickbooks/QBO or to get support for the issue 'My client has started noticing that their AMEX credit card feed is sometimes not pulling in transactions. Does anyone know why this might be occurring? Thank you.', click the link below: