make sure your cash acct is a bank type acct.  That will move them to the top.  Make sure your report is not sorting by a acct. too.

Resolution for 'bank type acct issue: 'On the Balance Sheet, I would like to see the Cash Accounts at the top of the Current Assets. How do I move them?' available: Yes.

The bank type acct issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the bank type acct issue yourself by looking for a resolution described in the article. If it is a complex bank type acct issue or you are unable to solve the issue, you may contact us by clicking here or by using other bank type acct support options.

For more information about resolving issues related to bank type acct in Quickbooks/QBO or to get support for the issue 'On the Balance Sheet, I would like to see the Cash Accounts at the top of the Current Assets. How do I move them?', click the link below: