When downloading or importing a .QBO file from a supported financial institution, an error message occurs (OL-222) or nothing happens.

  • Error: OL-222
  • “An error occurred while processing your online banking data.”
  • “Your data was not imported in to QuickBooks.”
  • “QuickBooks is unable to verify the Financial Institution information for this download.”

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Resolution for 'Banking Webconnect issue: 'Troubleshoot Online Banking Webconnect import issues and errors' available: Yes.

The Banking Webconnect issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Banking Webconnect issue yourself by looking for a resolution described in the article. If it is a complex Banking Webconnect issue or you are unable to solve the issue, you may contact us by clicking here or by using other Banking Webconnect support options.

For more information about resolving issues related to Banking Webconnect in Quickbooks/QBO or to get support for the issue 'Troubleshoot Online Banking Webconnect import issues and errors', click the link below:

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