Thanks for reaching out to us; I’d like to help you with downloading transactions.
There is an ongoing issue with Capital One and QuickBooks. Our engineers are working closely to get this resolved. I’d recommend contacting our QuickBooks Online Customer Care to add your company to the notification list.
Resolution for 'banks connected issue: 'Capital One Card Not Downloading Payee?' available: Yes.
The banks connected issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the banks connected issue yourself by looking for a resolution described in the article. If it is a complex banks connected issue or you are unable to solve the issue, you may contact us by clicking here or by using other banks connected support options.
For more information about resolving issues related to banks connected in Quickbooks/QBO or to get support for the issue 'Capital One Card Not Downloading Payee?', click the link below: