Please try using the bank’s URL and use another browser to connect your bank account. If you get the same results, please check your financial institution’s website to see if they’re having a connection issue.

If you get the same results, I suggest contacting us by phone so one of our 

Resolution for 'banks URL issue: 'Error connecting bank account: “We could not complete this request because some information is missing.: FIName”. How do I resovle this error?' available: Yes.

The banks URL issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the banks URL issue yourself by looking for a resolution described in the article. If it is a complex banks URL issue or you are unable to solve the issue, you may contact us by clicking here or by using other banks URL support options.

For more information about resolving issues related to banks URL in Quickbooks/QBO or to get support for the issue 'Error connecting bank account: “We could not complete this request because some information is missing.: FIName”. How do I resovle this error?', click the link below: