You can remove your payroll from a customer’s profile by doing these simple steps below:

  1. At the top menu, go to Employees.
  2. Select My Payroll Service.
  3. Choose Manage Service Key.
  4. You can click on the Remove button at the bottom part.

A friendly reminder: If your client is using Direct Deposit, we need you to 

Resolution for 'base article issue: 'remove payroll customer from my subscription' available: Yes.

The base article issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the base article issue yourself by looking for a resolution described in the article. If it is a complex base article issue or you are unable to solve the issue, you may contact us by clicking here or by using other base article support options.

For more information about resolving issues related to base article in Quickbooks/QBO or to get support for the issue 'remove payroll customer from my subscription', click the link below: