You should be able to click the X and it goes away

if that does not work, right click on the item and select make active

if that does not work, click on the item to highlight it, then use the button bottom left on the item list and make active

Resolution for 'before issue: 'I can NOT reactive an item that i put an X on before. How do i take the X off and reuse that item number' available: Yes.

The before issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the before issue yourself by looking for a resolution described in the article. If it is a complex before issue or you are unable to solve the issue, you may contact us by clicking here or by using other before support options.

For more information about resolving issues related to before in Quickbooks/QBO or to get support for the issue 'I can NOT reactive an item that i put an X on before. How do i take the X off and reuse that item number', click the link below: