If you haven’t done it yet, you’ll need to add a fringe benefit pay type for your employee.

  1. In the left panel, click Employees.
  2. Double-click on the employee’s name.
  3. Click on the Pencil icon next to Pay.
  4. Under step 3How much do you pay [name of the employee]?, click on the the Pencil […]

Resolution for 'benefit pay issue: 'How do I add an amount to box 14' available: Yes.

The benefit pay issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the benefit pay issue yourself by looking for a resolution described in the article. If it is a complex benefit pay issue or you are unable to solve the issue, you may contact us by clicking here or by using other benefit pay support options.

For more information about resolving issues related to benefit pay in Quickbooks/QBO or to get support for the issue 'How do I add an amount to box 14', click the link below: