It could be that your client is recording a reimbursement expense billable to a customer. I’m here to provide further explanation.

 

There are three ways you can record a reimbursement expense in QuickBooks Desktop. The most common method is recording an expense billable to a customer. Once added, the system creates the […]

Resolution for 'billable customer issue: 'Item number not showing for grouped items on invoice' available: Yes.

The billable customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the billable customer issue yourself by looking for a resolution described in the article. If it is a complex billable customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other billable customer support options.

For more information about resolving issues related to billable customer in Quickbooks/QBO or to get support for the issue 'Item number not showing for grouped items on invoice', click the link below: