billing profile: Last year I renewed my Payroll subscription on January 25, 2016. Why do I have an email stating that my Payroll subscription will auto-renew on December 26, 2016?
however I can’t access your account here in the Community. I’d encourage you to contact our phone support to check your billing profile.
To get their phone number:
- Follow this link: https://payroll.intuit.com/support/contact/index.jsp?infoSrc=qs&service=16.
- Choose Account.
- Click the View Contact Info button.
Let me know if there’s anything else you need.
Resolution for 'billing profile issue: 'Last year I renewed my Payroll subscription on January 25, 2016. Why do I have an email stating that my Payroll subscription will auto-renew on December 26, 2016?' available: Yes.
The billing profile issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the billing profile issue yourself by looking for a resolution described in the article. If it is a complex billing profile issue or you are unable to solve the issue, you may contact us by clicking here or by using other billing profile support options.
For more information about resolving issues related to billing profile in Quickbooks/QBO or to get support for the issue 'Last year I renewed my Payroll subscription on January 25, 2016. Why do I have an email stating that my Payroll subscription will auto-renew on December 26, 2016?', click the link below: