You’ll need to reactivate your payroll subscription for the Year-End filing.
To reactivate, please follow these:
- In your Dashboard, click on the To Do link.
- Select File year-end forms and taxes.
- Select Yes to confirm reactivation.
If you can’t see this option, you can do it in the […]
Resolution for 'billing issue: 'Printing w2s if my payroll account is not active' available: Yes.
The billing issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the billing issue yourself by looking for a resolution described in the article. If it is a complex billing issue or you are unable to solve the issue, you may contact us by clicking here or by using other billing support options.
For more information about resolving issues related to billing in Quickbooks/QBO or to get support for the issue 'Printing w2s if my payroll account is not active', click the link below: