ou may use this link to fix black fields issue in QB display. http://support.quickbooks.intuit.com/support/Articles/SLN75342
Resolution for 'black issue: 'screen goes black' available: Yes.
The black issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the black issue yourself by looking for a resolution described in the article. If it is a complex black issue or you are unable to solve the issue, you may contact us by clicking here or by using other black support options.
For more information about resolving issues related to black in Quickbooks/QBO or to get support for the issue 'screen goes black', click the link below: