We’ve received reports about getting this error when doing online backups. In the meantime, you can manually back up your company file and save the copy to a flash drive, blank CD, or in your computer.

Here’s how:

  1. Switch to single user mode by going to File > Switch to Single-user Mode.
  2. Click File again, […]

Resolution for 'blank CD issue: 'Online backup fails and says there is a system error 112. How do I correct the problem so that my data is backed up?' available: Yes.

The blank CD issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the blank CD issue yourself by looking for a resolution described in the article. If it is a complex blank CD issue or you are unable to solve the issue, you may contact us by clicking here or by using other blank CD support options.

For more information about resolving issues related to blank CD in Quickbooks/QBO or to get support for the issue 'Online backup fails and says there is a system error 112. How do I correct the problem so that my data is backed up?', click the link below: