I finally called QB Tech support and they downloaded a utility for resetting the password. After several tries, we were able to save the new password. The utility is called QBPWCAB.exe or QuickBooks Password Reset Utility.

Resolution for 'blank dialog issue: 'The new password dialog keeps repeating. I complete it and it seems to load but reverts back to a blank dialog. Any suggestions?' available: Yes.

The blank dialog issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the blank dialog issue yourself by looking for a resolution described in the article. If it is a complex blank dialog issue or you are unable to solve the issue, you may contact us by clicking here or by using other blank dialog support options.

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