We have identified an issue impacting a small percentage of QuickBooks Online Payroll users.  When attempting to edit an Employee, the user gets the following error: “Both bank account numbers cannot be same!”

Our engineers are actively engaged and working to identify root cause of this issue.

Resolution for 'both bank accounts cannot be the same issue: 'I am trying to edit an employee’s information in QuickBooks Online Payroll and get the following error: “Both bank account numbers cannot be the same!”' available: Yes.

The both bank accounts cannot be the same issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the both bank accounts cannot be the same issue yourself by looking for a resolution described in the article. If it is a complex both bank accounts cannot be the same issue or you are unable to solve the issue, you may contact us by clicking here or by using other both bank accounts cannot be the same support options.

For more information about resolving issues related to both bank accounts cannot be the same in Quickbooks/QBO or to get support for the issue 'I am trying to edit an employee’s information in QuickBooks Online Payroll and get the following error: “Both bank account numbers cannot be the same!”', click the link below: