The options to print and export reports should always be readily available to all authorised users. Let’s check on this, and see what’s going on.

A few days ago, I responded to a question that was very similar to yours. This answer should help you as well:

Hi 

Resolution for 'BS Report issue: 'If I pick one nominal account from the BS Report, it doesn’t want to print, export or email the report; what can be wrong with my settings (Master Admin)? Many thanks!' available: Yes.

The BS Report issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the BS Report issue yourself by looking for a resolution described in the article. If it is a complex BS Report issue or you are unable to solve the issue, you may contact us by clicking here or by using other BS Report support options.

For more information about resolving issues related to BS Report in Quickbooks/QBO or to get support for the issue 'If I pick one nominal account from the BS Report, it doesn’t want to print, export or email the report; what can be wrong with my settings (Master Admin)? Many thanks!', click the link below:

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