I’ve checked our file, and there’s no open investigation about QuickBooks Online logging the users out, eDale.

This can be caused by too much cache. When you visit a website, it stores the information. Once it overloads, it causes unexpected results.

We have a few steps to fix this. I’m here to guide you.

Let’s start with […]

Resolution for 'Cache clearing issue: 'When I click on View for a transaction on a discrepancy report, instead of displaying the detail, the program shuts down and requires me to log back in.' available: Yes.

The Cache clearing issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Cache clearing issue yourself by looking for a resolution described in the article. If it is a complex Cache clearing issue or you are unable to solve the issue, you may contact us by clicking here or by using other Cache clearing support options.

For more information about resolving issues related to Cache clearing in Quickbooks/QBO or to get support for the issue 'When I click on View for a transaction on a discrepancy report, instead of displaying the detail, the program shuts down and requires me to log back in.', click the link below: