It’s good to know that you’re following through with the steps. Let’s figure out what’s preventing it from appearing and help you fix it.

A damaged browser cache can cause issues while working in QuickBooks. We can use your browser’s incognito mode. It will let you browse a webpage without using […]

Resolution for 'cached data issue: 'I want to manage product categories, I follow the QA, click the all list, but I can not find product categories. How can I find it?' available: Yes.

The cached data issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cached data issue yourself by looking for a resolution described in the article. If it is a complex cached data issue or you are unable to solve the issue, you may contact us by clicking here or by using other cached data support options.

For more information about resolving issues related to cached data in Quickbooks/QBO or to get support for the issue 'I want to manage product categories, I follow the QA, click the all list, but I can not find product categories. How can I find it?', click the link below: