For advance customer payments, they would be placed in a current liability acct. you create called customer deposits.

If you paid deposits to a supplier, then they would be prepaid expense acct. which is a current asset.

Resolution for 'called customer issue: 'Advance customer Deposit in opening balance' available: Yes.

The called customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the called customer issue yourself by looking for a resolution described in the article. If it is a complex called customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other called customer support options.

For more information about resolving issues related to called customer in Quickbooks/QBO or to get support for the issue 'Advance customer Deposit in opening balance', click the link below: