I can show you how to cancel and then create a new account, @jfalloncook.

 

To cancel your account:

 

  1. Go to the Gear icon () and then Account and Settings.
  2. Select the Billing and subscription tab and click Cancel subscription.
  3. Select Continue to cancel, then select the Continue to cancel button (if it shows on your screen).
  4. Follow the next steps.
  5. […]

Resolution for 'cancel and then create a new account issue: 'How can I delete my quickbooks account and open a new one? Cancel my account and open a new one in a different company name.' available: Yes.

The cancel and then create a new account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cancel and then create a new account issue yourself by looking for a resolution described in the article. If it is a complex cancel and then create a new account issue or you are unable to solve the issue, you may contact us by clicking here or by using other cancel and then create a new account support options.

For more information about resolving issues related to cancel and then create a new account in Quickbooks/QBO or to get support for the issue 'How can I delete my quickbooks account and open a new one? Cancel my account and open a new one in a different company name.', click the link below: