Either click on the gear, select my account & click on cancel or call customer service to cancel your account.
Resolution for 'Canceling account issue: 'Canceling account, not enough business to stay open' available: Yes.
The Canceling account issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Canceling account issue yourself by looking for a resolution described in the article. If it is a complex Canceling account issue or you are unable to solve the issue, you may contact us by clicking here or by using other Canceling account support options.
For more information about resolving issues related to Canceling account in Quickbooks/QBO or to get support for the issue 'Canceling account, not enough business to stay open', click the link below: