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You could look to record these refunds as a Supplier refund. There is three steps to doing this.

Firstly, you would record a Supplier Credit for the amount and select the appropriate expense account to categorise the refunded amount. This then shows as an open balance on […]

Resolution for 'cancelled transactions issue: 'How to I enter and categorise refunds paid to me from paypal via my paypal access card as cancelled transactions?' available: Yes.

The cancelled transactions issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cancelled transactions issue yourself by looking for a resolution described in the article. If it is a complex cancelled transactions issue or you are unable to solve the issue, you may contact us by clicking here or by using other cancelled transactions support options.

For more information about resolving issues related to cancelled transactions in Quickbooks/QBO or to get support for the issue 'How to I enter and categorise refunds paid to me from paypal via my paypal access card as cancelled transactions?', click the link below: