when you redeem a gift card, that card value is paying part of the bill
use the gift card item on the sales receipt or invoice and use a qty of negative one, and the amount
Resolution for 'card value issue: 'Looking for help on how to enter gift cards into daily sales' available: Yes.
The card value issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the card value issue yourself by looking for a resolution described in the article. If it is a complex card value issue or you are unable to solve the issue, you may contact us by clicking here or by using other card value support options.
For more information about resolving issues related to card value in Quickbooks/QBO or to get support for the issue 'Looking for help on how to enter gift cards into daily sales', click the link below: