trying the troubleshooting steps in the article and I appreciate you letting me know which department you had contacted. I want to reassure you that US support is the one you need in this case. Community, US QuickBooks social media pages, or their phone support team are great places to […]

Resolution for 'CardConnect issue: 'How can we fix error code TD500 ‘There was a problem with your update’. QBs no longer takes us to the CardConnect online payment portal.' available: Yes.

The CardConnect issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the CardConnect issue yourself by looking for a resolution described in the article. If it is a complex CardConnect issue or you are unable to solve the issue, you may contact us by clicking here or by using other CardConnect support options.

For more information about resolving issues related to CardConnect in Quickbooks/QBO or to get support for the issue 'How can we fix error code TD500 ‘There was a problem with your update’. QBs no longer takes us to the CardConnect online payment portal.', click the link below: