Care Support: I signed up for MTD with HMRC . So I switched on the QB MTD settings. I am now getting the message “Not connected to HMRC. Please refresh”. I Can you advise?
There is an open investigation similar to your issue, Swillingtontc.
For now, our engineers are working hand in hand to get a permanent fix. I suggest getting in touch with our QuickBooks Customer Care Support (UK) to get you added to the list of affected users. Here’s how:
- Sign in to […]
Resolution for 'Care Support issue: 'I signed up for MTD with HMRC . So I switched on the QB MTD settings. I am now getting the message “Not connected to HMRC. Please refresh”. I Can you advise?' available: Yes.
The Care Support issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Care Support issue yourself by looking for a resolution described in the article. If it is a complex Care Support issue or you are unable to solve the issue, you may contact us by clicking here or by using other Care Support support options.
For more information about resolving issues related to Care Support in Quickbooks/QBO or to get support for the issue 'I signed up for MTD with HMRC . So I switched on the QB MTD settings. I am now getting the message “Not connected to HMRC. Please refresh”. I Can you advise?', click the link below: