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case: help with case?

You have to contact support.  This is a user-to-user forum. We cannot help you. https://help.quickbooks.intuit.com/en_US/contact

Resolution for 'case issue: 'help with case?' available: Yes.

The case issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the case issue yourself by looking for a resolution described in the article. If it is a complex case issue or you are unable to solve the issue, you may contact us by clicking here or by using other case support options.

For more information about resolving issues related to case in Quickbooks/QBO or to get support for the issue 'help with case?', click the link below:

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case: How do you get 2016 back pay hours owed to show up in payroll and in financial reports? Time sheets were entered into system last year & show up only under Time Detail.

There’s no specific feature to do this in QB, since holding payroll as you’ve done not legal.  If you don’t have funds to pay an employee, you’re expected to not have them work.

In this case, enter journal entries to accrue the unpaid payroll and the liability, then reverse that when […]

Resolution for 'case issue: 'How do you get 2016 back pay hours owed to show up in payroll and in financial reports? Time sheets were entered into system last year & show up only under Time Detail.' available: Yes.

The case issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the case issue yourself by looking for a resolution described in the article. If it is a complex case issue or you are unable to solve the issue, you may contact us by clicking here or by using other case support options.

For more information about resolving issues related to case in Quickbooks/QBO or to get support for the issue 'How do you get 2016 back pay hours owed to show up in payroll and in financial reports? Time sheets were entered into system last year & show up only under Time Detail.', click the link below:

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case: A vendor issued a refund to my bank account, it cleared the bank properly but quickbooks downloaded it as money spent, not received. How do I fix this?

For each downloaded transaction, QuickBooks Online analyzes all the information received from the bank and QuickBooks will just receive information from your bank. In this case, I suggest you coordinate or contact your bank why it was categorized under “spent” category rather than “received”.

Resolution for 'case issue: 'A vendor issued a refund to my bank account, it cleared the bank properly but quickbooks downloaded it as money spent, not received. How do I fix this?' available: Yes.

The case issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the case issue yourself by looking for a resolution described in the article. If it is a complex case issue or you are unable to solve the issue, you may contact us by clicking here or by using other case support options.

For more information about resolving issues related to case in Quickbooks/QBO or to get support for the issue 'A vendor issued a refund to my bank account, it cleared the bank properly but quickbooks downloaded it as money spent, not received. How do I fix this?', click the link below:

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case: This has been the case for over a week now with no resolution. What now?

Online banking can be a little frustrating sometimes. When things like this happen there are a few troubleshooting steps that are really helpful:

1. Clear your cache. Here is a great link with step by step instructions on how to do that. Once the cache is cleared […]

Resolution for 'case issue: 'This has been the case for over a week now with no resolution. What now?' available: Yes.

The case issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the case issue yourself by looking for a resolution described in the article. If it is a complex case issue or you are unable to solve the issue, you may contact us by clicking here or by using other case support options.

For more information about resolving issues related to case in Quickbooks/QBO or to get support for the issue 'This has been the case for over a week now with no resolution. What now?', click the link below:

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