Make an Other Charge type item and link it to income and name it “Sales Adjustment.”

Put it on a Credit Memo for the total you taxed them on, for a credit memo dated today, and make it Taxable.

Now use it again, right after, on that same credit memo, for the […]

Resolution for 'cash basis paid issue: 'credit the sales tax on a customer that was charged sales tax on a invoice on cash basis paid' available: Yes.

The cash basis paid issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cash basis paid issue yourself by looking for a resolution described in the article. If it is a complex cash basis paid issue or you are unable to solve the issue, you may contact us by clicking here or by using other cash basis paid support options.

For more information about resolving issues related to cash basis paid in Quickbooks/QBO or to get support for the issue 'credit the sales tax on a customer that was charged sales tax on a invoice on cash basis paid', click the link below: