Let me direct you to the right support that handles refund request.

Refund processing is done by real-time support. You’ll need to contact our phone support so they can review your billing information, and process a refund for you. Please know that requests like this are subject to approval.

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Resolution for 'cashback issue: 'How do I find out the status of my claim for a cashback against me. This happened in the end of November but we have heard nothing?' available: Yes.

The cashback issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cashback issue yourself by looking for a resolution described in the article. If it is a complex cashback issue or you are unable to solve the issue, you may contact us by clicking here or by using other cashback support options.

For more information about resolving issues related to cashback in Quickbooks/QBO or to get support for the issue 'How do I find out the status of my claim for a cashback against me. This happened in the end of November but we have heard nothing?', click the link below: