The “X”sign normally shows up if the account is not active. However, if it’s active, you can remove it by clicking the “X” sign before the account name. If the sign still showing in the chart of accounts page, ¬†you can check this article on how to run verify data […]

Resolution for 'categories mean issue: 'What does “X” in front of chart of account categories mean? These are not HIDDEN / inactive.' available: Yes.

The categories mean issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the categories mean issue yourself by looking for a resolution described in the article. If it is a complex categories mean issue or you are unable to solve the issue, you may contact us by clicking here or by using other categories mean support options.

For more information about resolving issues related to categories mean in Quickbooks/QBO or to get support for the issue 'What does “X” in front of chart of account categories mean? These are not HIDDEN / inactive.', click the link below: