Categories page: “A problem has occurred. Please exit QuickBooks desktop edition and try again. If you get this message, please contact support” when exporting to Quickbooks Online?
Current status (7/15/2016) – While our engineers are still working to determine root cause of this issue, we do have a workaround that will enable you to complete this workflow in the meantime. Thank you for your patience.
When exporting from Quickbooks Online to Quickbooks Desktop customers are seeing an error “A Problem has occurred. Please […]
Resolution for 'Categories page issue: '“A problem has occurred. Please exit QuickBooks desktop edition and try again. If you get this message, please contact support” when exporting to Quickbooks Online?' available: Yes.
The Categories page issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Categories page issue yourself by looking for a resolution described in the article. If it is a complex Categories page issue or you are unable to solve the issue, you may contact us by clicking here or by using other Categories page support options.
For more information about resolving issues related to Categories page in Quickbooks/QBO or to get support for the issue '“A problem has occurred. Please exit QuickBooks desktop edition and try again. If you get this message, please contact support” when exporting to Quickbooks Online?', click the link below: