Some email clients will save QB created email in a sent folder, some will not

assuming you have checked to insure that the settings for outlook say to keep copies of sent mail, the best thing is to send a copy to yourself, cc or bcc.  I prefer to set up […]

Resolution for 'cc or bcc issue: 'I have emailed customers invoices & statements but they don’t show in my sent email, why?' available: Yes.

The cc or bcc issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cc or bcc issue yourself by looking for a resolution described in the article. If it is a complex cc or bcc issue or you are unable to solve the issue, you may contact us by clicking here or by using other cc or bcc support options.

For more information about resolving issues related to cc or bcc in Quickbooks/QBO or to get support for the issue 'I have emailed customers invoices & statements but they don’t show in my sent email, why?', click the link below: