Is it possible the column size is too small thereby trunkating the number?  Try dragging it at the top of the column to enlarge it.

Resolution for 'cents issue: 'why does my total in a report show four periods instead of the cents' available: Yes.

The cents issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the cents issue yourself by looking for a resolution described in the article. If it is a complex cents issue or you are unable to solve the issue, you may contact us by clicking here or by using other cents support options.

For more information about resolving issues related to cents in Quickbooks/QBO or to get support for the issue 'why does my total in a report show four periods instead of the cents', click the link below: