You can edit the price level list, check that item and set the custom price to the same as the retail price, then uncheck the item and do any others that need adjusting.  This works in premier but not in pro.

The list controls what the items custom price is, not […]

Resolution for 'certain items issue: 'I am using QB Accountant Desktop and am utilizing the price level option. Is there a way for me to remove this option from certain items?' available: Yes.

The certain items issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the certain items issue yourself by looking for a resolution described in the article. If it is a complex certain items issue or you are unable to solve the issue, you may contact us by clicking here or by using other certain items support options.

For more information about resolving issues related to certain items in Quickbooks/QBO or to get support for the issue 'I am using QB Accountant Desktop and am utilizing the price level option. Is there a way for me to remove this option from certain items?', click the link below: