I was finally able to get someone on the QB chat support last week. They were very helpful. Here’s how we got it to work:
1) They had to switch one of my inactive employees to active (there was no option for me to do this myself).
2) I had submit a […]

Resolution for 'change the address for an employee issue: 'How do I change the address for an employee?' available: Yes.

The change the address for an employee issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the change the address for an employee issue yourself by looking for a resolution described in the article. If it is a complex change the address for an employee issue or you are unable to solve the issue, you may contact us by clicking here or by using other change the address for an employee support options.

For more information about resolving issues related to change the address for an employee in Quickbooks/QBO or to get support for the issue 'How do I change the address for an employee?', click the link below: