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The password used to access the payslips would be unique to each employee. It would be the First 4 characters of the Employees Last name followed by the First 4 digits of the Employees NI number.

If the employees last name only contains 3 characters then the […]

Resolution for 'characters instead issue: 'sending payslips by email and colleague cant open without password….. what is password' available: Yes.

The characters instead issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the characters instead issue yourself by looking for a resolution described in the article. If it is a complex characters instead issue or you are unable to solve the issue, you may contact us by clicking here or by using other characters instead support options.

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