If you are making Journal Entries, that is an error for using AR in QB.

You use Invoicing, to Charge Customers by name. You process their funds as Received Payments, to apply to open invoices. Your funds are flowing to Undeposited Funds for you to Batch group them into one total […]

Resolution for 'Charge Customers issue: 'Accounts Receivable Entries' available: Yes.

The Charge Customers issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the Charge Customers issue yourself by looking for a resolution described in the article. If it is a complex Charge Customers issue or you are unable to solve the issue, you may contact us by clicking here or by using other Charge Customers support options.

For more information about resolving issues related to Charge Customers in Quickbooks/QBO or to get support for the issue 'Accounts Receivable Entries', click the link below: