The first rate was the teaser rate to get you to sign up.  Usually lasts 6 mos.  then you got the regular rate and then the rates went up across the board (unfortunately).

Resolution for 'charges increased issue: 'Why have my monthly account charges increased? It was $9.95 monthly, then $12.00, and has now suddenly jumped to $15.00.' available: Yes.

The charges increased issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the charges increased issue yourself by looking for a resolution described in the article. If it is a complex charges increased issue or you are unable to solve the issue, you may contact us by clicking here or by using other charges increased support options.

For more information about resolving issues related to charges increased in Quickbooks/QBO or to get support for the issue 'Why have my monthly account charges increased? It was $9.95 monthly, then $12.00, and has now suddenly jumped to $15.00.', click the link below: