check menu edit>preferences I think in the general tab but might be in another

uncheck a setting to keep QB running in the back ground if that is checked, the reboot the puter

Resolution for 'check menu edit issue: 'I am trying tp upgrade to 2017 Desktop and it keeps telling me that I already have Quickbooks running and to close it even though I do not? I have rebooted but no luck?' available: Yes.

The check menu edit issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the check menu edit issue yourself by looking for a resolution described in the article. If it is a complex check menu edit issue or you are unable to solve the issue, you may contact us by clicking here or by using other check menu edit support options.

For more information about resolving issues related to check menu edit in Quickbooks/QBO or to get support for the issue 'I am trying tp upgrade to 2017 Desktop and it keeps telling me that I already have Quickbooks running and to close it even though I do not? I have rebooted but no luck?', click the link below: