choose a customer

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choose a customer: When I create a new invoice I cannot find the customer in the “Choose a Customer” box.

This issue has been reported, and our product engineers found out that the issue occurs when the user lacks access to those customers companies.

To fix this:

  1. Navigate to Company Settings.
  2. Select Your Team.
  3. Select a User.
  4. Select Client Access.
  5. Make sure the ‘missing’ customer is selected.

If you still have the […]

Resolution for 'choose a customer issue: 'When I create a new invoice I cannot find the customer in the “Choose a Customer” box.' available: Yes.

The choose a customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the choose a customer issue yourself by looking for a resolution described in the article. If it is a complex choose a customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other choose a customer support options.

For more information about resolving issues related to choose a customer in Quickbooks/QBO or to get support for the issue 'When I create a new invoice I cannot find the customer in the “Choose a Customer” box.', click the link below:

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choose a customer: How do I enter a Journal Entry?

Here’s how to enter a Journal Entry:

  1. Click on the plus (+) icon and select Journal Entry.
  2. In the Journal date field, enter the date the transaction took place.
  3. If you want, in the Journal no. field, enter a number to help you identify the transaction in reports.
  4. Enter the Accounts you’d like the journal entry to affect.
  5. Enter the amount in the Debit and/or Credit column. If you’re not […]

Resolution for 'choose a customer issue: 'How do I enter a Journal Entry?' available: Yes.

The choose a customer issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the choose a customer issue yourself by looking for a resolution described in the article. If it is a complex choose a customer issue or you are unable to solve the issue, you may contact us by clicking here or by using other choose a customer support options.

For more information about resolving issues related to choose a customer in Quickbooks/QBO or to get support for the issue 'How do I enter a Journal Entry?', click the link below:

Details