Reinstalling Microsoft Office 365 and updating both Quickbooks and Office allowed me to export reports as Excel.


Please add this to the “Excel is Greyed Out” page and see if Tech Support can figure out what caused 32 bit to work when 64 bit didn’t.


Thanks again for all the support today.


I […]

Resolution for 'clean installs issue: 'Unable to export to Excel' available: Yes.

The clean installs issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the clean installs issue yourself by looking for a resolution described in the article. If it is a complex clean installs issue or you are unable to solve the issue, you may contact us by clicking here or by using other clean installs support options.

For more information about resolving issues related to clean installs in Quickbooks/QBO or to get support for the issue 'Unable to export to Excel', click the link below: