categories have to be turned in company settings, then

Edit the product, in the category box you can choose create new

From the products & services list go to all lists, click category list, click new

Resolution for 'click category issue: 'how do i create a new category in products?' available: Yes.

The click category issue or error code is a known issue in Quickbooks Online (QBO) and/or Quickbooks. Support for this issue is available either by self-service or paid support options. Experts are available to resolve your Quickbooks issue to ensure minimal downtime and continue running your business. First try to resolve the click category issue yourself by looking for a resolution described in the article. If it is a complex click category issue or you are unable to solve the issue, you may contact us by clicking here or by using other click category support options.

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